All Systems Operational
Our website, API, and all other services are functioning normally. No incidents or maintenance windows are currently in effect.
Scheduled Maintenance!
Babylon will go under maintenance for thirty minutes for operational updates.
14 March, 2024 10:32 PM
Scheduled Maintenance
Temporarily down for maintenance - We apologize for the inconvenience but Mercury is currently undergoing planned maintenance.
Scheduled API Maintenance
Completed - We performed routine maintenance on our API yesterday between 1:00 AM and 3:00 AM PST. The API is now fully operational.
Site Not Loading
This incident has been resolved.
Slow Database Queries
Investigating - Our engineering team is investigating reports of slow database queries. We'll provide updates as we learn more.
App Platform Metrics
Resolved - Our engineering team has resolved the issue with creating Highly available Kubernetes clusters in NYC1, the Kubernetes system should now be operating normally.
Monitoring - If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Support Email System
Resolved - The issues with the support email system have now been fully resolved. If you continue to see issues please reach out to us directly from the support portal for assistance.
Investigating - Some customers may be experiencing an issue with delayed SendMail Alerts. Please continue to monitor this page for updates.