Get the Help You Need, Quickly and Easily
Browse FAQs, guides, and more — or submit a support request in seconds
Popular search topics:
Choose a Topic to Find Assistance
Getting Started
Discover how Babylon works and get started with your learning journey
Account and Profile
Manage your account settings and profile information
Technical Issues
Find solutions for any technical problems you encounter
Learning Experience
Explore everything about the Babylon learning experience
Purchases and Refunds
Learn about course purchases, gifting options, and refund processes
Trust and Safety
Access information about trust and safety measures and how to report issues
Top Articles
- Exploring Our Sample Course: A Step-by-Step Guide
- Troubleshooting Login Issues and Password Recovery
- Understanding Course Duration: Start and End Dates
- Getting Support for Your Course: Help Channels
- Applying for Financial Aid: Step-by-Step Instructions
- Payment Options: How to Pay for Your Course
- Locating Your Program Certificate: Where to Find It
- Upgrade Deadlines: When to Upgrade to a Verified Certificate
Fundamentals of skill development
Start by understanding the foundational principles that underpin your field
Learn how to improve your skills in your respective fields by learning how to break down complex concepts into manageable chunks. Remember, skill development is a journey, not a destination, so keep pushing yourself to reach new heights of excellence.
Start your learning journey
Immerse yourself in a learning experience designed to empower you. At Babylon, we unlock the potential within each student through innovative features and a unique learning approach built on three core pillars.
Discover & Engage
Dive into captivating lessons packed with authentic dialogues, immersive cultural insights, and practical scenarios.
Practice & Master
Gain valuable insights and personalized guidance from certified instructors through optional feedback sessions.
Apply & Thrive
Develop a continuous learning mindset with access to ever-expanding course libraries and personalized recommendations.
